Terms and Conditions
Customer Services Contact Details
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Sonny Elegant Knitwear Ltd is a New Zealand based designer/manufacturer of brands: SABATINI, SABATINI WHITE, and SABATINI MEN.
New Zealand Head Office Address:
Sonny Elegant Knitwear Ltd / SABATINI
180 – 182 Stoddard Road
New Zealand Contact Phone:
+64 9 629 2965
0800 998 979 (New Zealand Free Phone)
1800 143 915 (Australian Free Phone)
How to purchase SABATINI online
Purchasing online is quick and easy.
Click on the Shop tab along the top of our website, where you can browse styles available for purchase. You can choose your size and colour for each product and “add to bag” once you have made your selection. You may carry on shopping and add more items to your cart before confirming your order. You can view your bag or go to the “checkout” when you are ready to confirm and pay for your order. Follow the steps through the checkout, entering all relevant information as you go. Once your order and payment is complete you will receive an email order confirmation, followed later by emailed tracking information, and your order will be delivered to you.
For information on delivery times, please see our Delivery Policy.
Please note, it is very important that all personal information, address, email, credit card details must be correct. This will ensure we can process your order efficiently.
All purchases (including shipping costs) are in Australian Dollars (AUD) and are inclusive of G.S.T. and other tax rates. Prices shown in other currencies are estimated conversions only, all orders will be charged in AUD. Please note that any conversions provide an average estimate only and the actual cost may vary slightly depending on the exchange rate on the date of purchase.
How to pay for your SABATINI order
SABATINI accepts credit cards only (Visa and Mastercard). Payments are processed through Payment Express, this is an electronic payment service that will process your payment safely and securely.
Payment must be made at the time of order and orders will not be processed until payment has been accepted.
Once your order and payment is complete you will receive an order confirmation and your order will be sent to you. Please see our Delivery Policy for details on delivery times to your country.
All sizes are based off standard New Zealand and Australian sizing. All sizes are approximate; however we do attempt to ensure they are as accurate as possible. Please refer to the size guide for measurements. Beside each product you will find a description and stylist tips, which will provide information on the intended fit of each style.
We attempt to display product colours as accurately as possible on our website. However we cannot guarantee that your monitor’s display will accurately reflect the actual colour of the product.
We undertake reasonable care to ensure that all details, descriptions and products prices appearing on our website are correct at the time when the relevant content was entered into our website. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.
Goods are subject to availability. As there is a delay in the time when the order is placed and the time when the order is accepted, the stock position of a certain product may change between this time period. If an item you have ordered becomes out of stock before your order has been accepted we will notify you as soon as possible. You will not be charged for out of stock items.